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General

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If you have a question about our shops or our business, then we've a selection of frequently asked questions below. For all other queries, please contact our Customer Care team here: https://www.krispykreme.co.uk/contact-us

  • How do you pronounce Krispy Kreme?
  • Can I pay with cash?
  • Can I request empty packaging to be included with my order?
  • I want to work for Krispy Kreme.
  • How does Krispy Kreme protect my privacy?
  • How should I store my doughnuts?
  • What are your shop opening times?
  • What happens to unsold Krispy Kreme doughnuts?
  • What counts as a Krispy Kreme Retail Shop?
  • Wondoughful Wednesday
  • Why is my box code not working ?
  • Blue Light Discount?
  • How do I add a receipt to the app for Smiles?
  • Product Menu
  • Can I cancel my Click & Collect order?
  • Can I amend my Click & Collect order?
  • How do I order for Click & Collect?
  • Can I cancel my delivery order?
  • Can I amend my delivery order?
  • How do I order for delivery?
  • How can I purchase gifts and merchandise?
  • How do I personalise my order?
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